Discount Not Applying

Troubleshooting: Bundle Discount Not Showing at Checkout

Follow these checks in order to identify why a bundle discount isn’t appearing.

1. Bundle Status

• Open the app and locate the bundle.
• Confirm the status is Active.
• If it’s inactive, activate it to (re)create the Shopify discount function.

2. Discount Function Exists

• In Shopify admin, go to Discounts.
• Look for an automatic app discount with the bundle’s name.
• If missing, deactivate and reactivate the bundle.
• If auto‑recovery is enabled in Settings, the app will attempt to recreate missing discount functions automatically.

3. Product Eligibility

• Confirm all cart items are still part of the bundle.
• Check that the exact variants (size, color, etc.) match the bundle configuration.
• If the bundle is collection‑based, make sure those products are still in the collection.